Rider Support

Emergency Support

In the event of an emergency please phone 000 [Triple Zero] or 112

Withdrawing from the Event

If you decide to pull out of the ride for any reason, please contact the nearest checkpoint, or the Event Communications Centre. The phone number is on your ICE wrist band and bike transponder tag.

On-Course Support

Food, Water and qualified traffic marshals are available at designated points around the course. The food is varied and we try to cater for as many different requirements as is reasonable. Water is available in all the towns you pass through and at nominated spots along the course. Limited supplies of supplements are available in Bright, Omeo and Mount Beauty, thanks to Hammer Nutrition, but please use your training experience to make sure you carry any proprietary carbohydrate or electrolyte supplements you require. It is not recommended that you start to use a new supplement on any endurance ride without having first determined the strengths and dilutions which work for you.

In addition to the above, First Aid qualified Motor Cycle Marshals will patrol the course all day and St John’s Ambulances will be at various locations, as well as patrolling the course. We contract Ambulance Victoria to supply more Ambulances, as well as contract local medical personnel to be on standby at Bright, Omeo and Mount Beauty. We also have buses on standby at several locations for emergency use only and a fully staffed Field Hospital available in Bright.